Operations References

Quality Improvement References

  • The Joint Commission's Comprehensive Accreditation Manual for Hospitals
    The Joint Commission
    Latest Edition
  • Institute for Healthcare Improvement (IHI) Framework for Improving Health Care
    Institute for Healthcare Improvement
    2023
  • Six Sigma for Healthcare: A Complete Guide
    Johns Hopkins Medicine
    Healthcare Quality Management

Patient Safety References

  • WHO Guidelines for Patient Safety
    World Health Organization
    2022
  • AHRQ Patient Safety Network
    Agency for Healthcare Research and Quality
    Ongoing Resource
  • National Patient Safety Goals
    The Joint Commission
    Annual Updates

Risk Management References

  • Healthcare Risk Management: Principles and Practices
    American Society for Healthcare Risk Management
    2023
  • ISO 31000 Risk Management Guidelines
    International Organization for Standardization
    2018
  • Enterprise Risk Management in Healthcare
    Healthcare Financial Management Association
    2022

Operations Management References

  • Lean Healthcare: From Theory to Practice
    Institute for Healthcare Improvement
    2023
  • Healthcare Operations Management: A Systems Perspective
    American College of Healthcare Executives
    2022
  • Strategic Planning in Healthcare Organizations
    Healthcare Management Association
    2023