The Quality Department is committed to excellence in healthcare quality management, focusing on quality improvement, patient safety, and organizational efficiency while maintaining the highest standards of care delivery.
The Quality Department shall be led by a Director of Quality, appointed by the Chief Executive Officer, who shall have overall responsibility for the department's activities and performance.
Responsible for developing and implementing quality improvement initiatives across all operational areas.
Oversees patient safety protocols and ensures compliance with safety standards.
Identifies, assesses, and manages operational risks and develops mitigation strategies.
The department shall maintain quality standards in accordance with national and international healthcare quality guidelines, including but not limited to Joint Commission standards and ISO quality management systems.
All safety incidents must be reported within 24 hours through the established reporting system.
Systematic investigation of safety incidents to identify underlying causes and prevent recurrence.
Regular safety training for all operational staff to maintain awareness and competence.
The department shall conduct regular risk assessments to identify potential hazards and implement appropriate control measures.
All operational activities must comply with applicable laws, regulations, and organizational policies. The department shall maintain current knowledge of regulatory requirements and ensure ongoing compliance.
All operational decisions and actions must be conducted with integrity and transparency.
Maintain strict confidentiality of patient and organizational information in accordance with privacy laws.
Identify and manage potential conflicts of interest in operational decision-making.
These bylaws may be amended by a two-thirds majority vote of the Quality Department leadership team, subject to approval by the Chief Executive Officer.
These bylaws shall be reviewed annually to ensure they remain current and effective in supporting the department's mission and objectives.