HR Compliance Policies

To establish a formal structure that outlines decision-making authority levels across various functions within Team One Company for Medical Services. The Authority Matrix ensures that responsibilities are clearly defined, approval limits are respected, and accountability is maintained across all organizational levels.

This policy applies to all departments and staff members who are involved in administrative, financial, operational, clinical, or HR-related decision-making at Team One.

• Authority Matrix: A structured table that outlines levels of authority required for specific decisions and actions within the organization.
• Approval Limit: The maximum amount or scope a person is authorized to approve without escalation.
• Delegation: The act of assigning authority from one person to another, in line with the Delegation of Authority Policy.
• Functional Head: A department or division leader responsible for approving or overseeing departmental decisions.

• 4.1. An Authority Matrix shall be maintained and updated regularly to reflect changes in roles, responsibilities, and organizational structure.
• 4.2. All staff must adhere to the matrix when making decisions involving financial commitments, contracts, hiring, purchases, or policy changes.
• 4.3. Unauthorized approvals or decisions outside the matrix limits will be subject to disciplinary review.
• 4.4. Changes to the Authority Matrix require approval from senior management and must be documented by HR.
• 4.5. The matrix will be available as an official appendix to this policy and shared with department heads.

5.1. Development and Approval

• 5.1.1. Department heads identify key decision areas relevant to their functions.
• 5.1.2. HR compiles these inputs and prepares the Authority Matrix draft.
• 5.1.3. Senior management reviews and approves the final version.

5.2. Implementation

• 5.2.1. The Authority Matrix is distributed to all relevant stakeholders.
• 5.2.2. Staff are trained on its use and implications.

5.3. Usage and Compliance

• 5.3.1. Managers and employees refer to the matrix before initiating or approving decisions.
• 5.3.2. Cross-functional decisions must be co-approved as per matrix guidelines.

5.4. Review and Updates

• 5.4.1. Reviewed annually or when organizational changes occur.
• 5.4.2. HR documents changes and notifies affected departments.

• 6.1. HR Department: Maintain the official Authority Matrix document, oversee updates, and ensure employee access.
• 6.2. Department Heads: Define specific roles and authority limits for their teams and ensure staff compliance.
• 6.3. Finance Manager: Validate financial authority limits in coordination with clinical operations and HR.
• 6.4. All Employees: Understand and act within the limits defined in the matrix.

• 7.1. Appendix A: Official Authority Matrix Table
• 7.2. Appendix B: Change Log and Version History
• 7.3. Appendix C: Matrix Acknowledgement Form

• 8.1. Saudi Labour Law (Ministry of Human Resources and Social Development – KSA)
• 8.2. Internal Financial and Procurement Guidelines
• 8.3. ISO 9001:2015 – Quality Management Systems Guidelines
• 8.4. MOH Operational Standards for Healthcare Providers

• 9.1. Manager, Human Resources
• 9.2. Government Relation Specialist
• 9.3. Manager, Finance
• 9.4. Manager Administrative Services